Free Basic Services Recipients by Quarter, All Service Types, 2023/24
| Year | Population | Households | Unemployment | Youth Unemployment | Note |
|---|---|---|---|---|---|
| 2012/13 | 4.4 million | 1.4 million | ~25–30% | 31.5% | 16% of national Gross Domestic Product |
| 2015/16 | 4.9 million | — | — | ~35% | Also states 4,434,827 as the 2011 census base plus 514,520 growth |
| 2016/17 | 4.9 million, projected to reach 5.43 million by mid-2021 | — | 28.3% | 31.5% | — |
| 2017/18 | 5.4 million | 1.85 million | 28.3% | ~40% | Three different figures for the same year, in the same report |
| 2018/19 | 5.5 million | ~1.85 million | 29.8% narrow, 31.7% broad | — | — |
| 2019/20 | 4.4 million | — | — | — | Confirmed wrong — a later document's own retrospective Stats SA chart shows roughly 5.2 million for this period. See Data Quality. |
| 2020/21 | 5.8 million | — | — | — | A sharp correction from the prior year's erroneous 4.4 million |
| 2021/22 | 6,010,631, "slightly over 6 million" | — | — | — | Confirmed by the same document's own retrospective Stats SA chart |
| 2022/23 | 6.1 million | 2.1 million, up from 1.4 million in 2011 | — | — | Projected 6.78 million within four years |
| 2023/24 | 5.8 million | 2.28 million | 32.5% | 46.97% | Poverty below the upper poverty line: 51%, up from 42% in 2013. Gini coefficient 0.59, improved from 0.64 in 2013. |
| 2024/25 | 5.8 million | 2.28 million | 32.5% | 46.97% | Human Development Index 0.713, against 0.662 nationally. Food insecurity 24.7%. Black African population share 80%. Youth aged 15–34 share 32%. |
| Indicator | 2003/04 | Note |
|---|---|---|
| Total Revenue | R11,322,093 thousand | The earliest year with a directly-sourced total in any processed document |
| Total Expenditure | R11,075,886 thousand | — |
| Surplus for the Year | R246,207 thousand | The smallest surplus in the full twenty-two-year series |
| Total Assets | R13,221,679 thousand | Grows to R109,569,879 thousand by 2023/24, an eightfold increase |
| Net Assets | R1,957,667 thousand | — |
| Capital Expenditure | R1,148 million | Rises to R6,373 million by 2008/09 |
| Households With Basic Water | 97% actual, against a 94% target | See Waste Management for the fuller coverage picture |
| Households With Sanitation | 89.5% actual, against an 83% target | — |
| Households With Electricity | 100% actual, against a 100% target | — |
| Entity | Total Revenue, Rand Thousand | Total Expenditure, Rand Thousand | Surplus or (Deficit), Rand Thousand |
|---|---|---|---|
| City of Johannesburg Metropolitan Municipality | 14,224,072 | 13,433,854 | 783,795 |
| City Power Johannesburg | 10,404,202 | 9,284,302 | (859,067) |
| Johannesburg Water | 4,882,519 | 4,491,187 | (385,030) |
| Pikitup Johannesburg | 1,170,172 | 1,167,321 | (3,800) |
| Johannesburg Roads Agency | 538,094 | 574,261 | (36,231) |
| Johannesburg City Parks | 608,388 | 587,172 | (20,780) |
| Metropolitan Bus Service | 396,666 | 401,334 | (5,976) |
| Johannesburg Market | 239,154 | 191,333 | 31,503 |
| Johannesburg Social Housing Company | 74,947 | 69,609 | 6,222 |
| Johannesburg Development Agency | 59,562 | 52,067 | 9,071 |
| Johannesburg Property Company | 59,519 | 66,713 | 5,457 |
| Metropolitan Trading Company | 62,520 | 64,869 | (2,349) |
| Johannesburg Tourism Company | 33,365 | 29,090 | (4,275) |
| Roodepoort City Theatre | 10,708 | 10,318 | (390) |
| Johannesburg Zoo | 62,675 | 62,509 | (171) |
| Johannesburg City Theatre | 40,184 | 44,357 | (3,054) |
| Entity | 2011/12 | 2018/19 | 2024/25 | Direction |
|---|---|---|---|---|
| Johannesburg Water | Qualified | Unqualified | Unqualified | Improved and held |
| City Power | Qualified | Unqualified | Unqualified | Improved and held |
| City of Johannesburg Core | — | — | Qualified | New qualification, 2024/25 |
| Johannesburg Market | Clean | Unqualified | Clean | Held, best-in-class |
| Rand Thousand | 2012/13 | 2016/17 | 2017/18 | 2018/19 | 2019/20 | 2020/21 | 2021/22 | 2022/23 | 2023/24 | 2024/25 |
|---|---|---|---|---|---|---|---|---|---|---|
| Property Rates | 6,034,946 | 7,912,381 | 9,110,560 | 12,372,032 | 12,552,224 | 13,035,792 | 13,499,729 | 14,049,882 | 16,798,945 | 17,700,149 |
| Service Charges / Rendering of Services | 19,220,098 | 24,681,213 | 25,430,502 | 27,466,609 | 29,898,384 | 30,662,681 | 32,849,872 | 32,828,070 | 37,830,832 | 41,584,654 |
| Government Grants and Subsidies | 6,823,877 | 9,464,674 | 9,771,313 | 10,743,565 | 11,182,535 | 12,603,628 | 8,189,054 | 9,393,061 | 10,441,595 | 11,362,430 |
| Interest and Finance Income | 561,710 | 608,738 | 715,421 | 839,864 | 750,798 | 120,565 | 596,722 | 750,490 | 1,160,949 | 1,085,325 |
| Other Revenue | 2,186,980 | 2,934,528 | 2,891,820 | 3,888,319 | 3,973,971 | 5,095,233 | 7,478,581 | 7,896,877 | 7,667,089 | 9,407,808 |
| Total Revenue | 34,827,611 | 45,601,534 | 47,919,616 | 55,310,389 | 58,357,912 | 61,517,899 | 62,613,958 | 64,307,797 | 73,899,410 | 81,140,366 |
| Employee Related Costs | 7,450,682 | 10,394,674 | 11,187,614 | 12,829,832 | 14,960,117 | 15,467,782 | 16,270,892 | 17,786,590 | 19,672,440 | 20,920,220 |
| Debt Impairment | — | 3,892,594 | 3,252,433 | 4,578,189 | 6,880,118 | 6,394,512 | 5,599,726 | 6,206,250 | 7,500,854 | 9,480,429 |
| Depreciation and Amortisation | 2,850,709 | 2,998,824 | 3,150,045 | 3,186,446 | 3,255,914 | 3,829,826 | 3,915,794 | 4,048,573 | 4,514,084 | 4,740,402 |
| Finance Costs | 1,997,802 | 2,421,815 | 2,552,507 | 2,434,266 | 2,524,064 | 2,612,109 | 2,621,303 | 2,725,126 | 2,942,919 | 3,420,356 |
| Bulk Purchases | 1,477,487 | 14,978,933 | 15,196,616 | 16,535,145 | 17,670,956 | 18,331,386 | 20,662,560 | 21,654,468 | 25,161,992 | 27,788,626 |
| Other Expenditure | 17,819,157 | 9,651,443 | 9,438,192 | 8,874,033 | 9,405,927 | 11,045,152 | 12,452,065 | 13,531,052 | 14,484,211 | 13,559,805 |
| Total Expenditure | 31,473,837 | 44,338,283 | 44,777,407 | 48,437,911 | 54,697,096 | 57,680,767 | 61,522,340 | 65,952,059 | 74,276,500 | 79,909,838 |
| Net Surplus or Deficit | 3,438,456 | 1,472,746 | 2,614,452 | 6,656,520 | 3,735,695 | 3,735,695 | 1,228,024 | 326,614 deficit | 225,672 | 1,643,196 |
| Rand Thousand | 2012/13 | 2016/17 | 2017/18 | 2018/19 | 2019/20 | 2020/21 | 2021/22 | 2022/23 | 2023/24 |
|---|---|---|---|---|---|---|---|---|---|
| Non-Current Assets | 46,304,989 | 70,286,591 | 73,788,923 | 79,565,863 | 82,313,811 | 85,265,584 | 87,388,327 | 88,978,838 | 93,410,004 |
| Current Assets | 13,886,132 | 12,040,767 | 11,395,023 | 15,800,410 | 16,506,659 | 17,875,335 | 18,000,454 | 17,507,206 | 16,159,875 |
| Total Assets | 60,191,121 | 82,327,358 | 85,183,946 | 95,366,273 | 98,820,470 | 103,140,919 | 105,388,781 | 106,486,044 | 109,569,879 |
| Non-Current Liabilities | 16,358,977 | 23,334,228 | 25,951,611 | 27,749,182 | 26,950,102 | 29,104,361 | 27,466,759 | 26,363,414 | 26,740,516 |
| Current Liabilities | 13,397,375 | 17,230,871 | 14,583,409 | 14,716,964 | 16,100,055 | 15,268,247 | 18,591,160 | 21,121,687 | 26,453,051 |
| Net Assets | 30,434,769 | 41,762,259 | 44,648,926 | 52,900,127 | 55,770,313 | 58,768,311 | 59,330,862 | 59,000,943 | 56,376,312 |
| Rand Thousand | 2009/10 | 2010/11 |
|---|---|---|
| Cash Received From Sale of Goods and Services | 18,533,816 | 22,261,361 |
| Cash Received From Government Grants | 6,952,278 | 6,153,211 |
| Cash Paid to Employees | (5,925,902) | (6,497,751) |
| Cash Paid to Suppliers | (15,354,724) | (17,431,943) |
| Net Cash From Operating Activities | 2,614,880 | 3,000,149 |
| Purchase of Property, Plant and Equipment | (4,625,881) | (3,786,174) |
| Net Cash Used in Investing Activities | (3,303,166) | (3,675,417) |
| New Borrowings Raised | 1,993,007 | 1,512,029 |
| Net Cash From Financing Activities | 321,435 | 1,064,668 |
| Net Change in Cash for the Year | (366,851) | 389,400 |
| Cash and Cash Equivalents at Year End | 300,635 | 690,035 |
| Year | Capital Expenditure, Rand Millions | Share of Capital Budget Spent |
|---|---|---|
| 2003/04 | 1,148 | — |
| 2004/05 | 1,860 | — |
| 2005/06 | 2,663 | — |
| 2006/07 | 3,309 | — |
| 2007/08 | 5,342 | — |
| 2008/09 | 6,373 | 93% |
| 2012/13 | 4,200 | — |
| 2017/18 | 6,370, of a 7,000 budget | 91% |
| 2018/19 | 7,100, of an 8,100 budget | 91% |
| 2019/20 | 6,000, of an 8,200 budget | 73% |
| 2020/21 | 6,900, of a 7,600 adjusted budget | 91% |
| 2022/23 | 6,000 | — |
| Ratio | Target | 2012/13 | 2016/17 | 2018/19 | 2019/20 | 2020/21 | 2021/22 | 2022/23 | 2023/24 |
|---|---|---|---|---|---|---|---|---|---|
| Current Ratio | 1.5 to 2 : 1 | 1.04 | 0.78 | 1.08 | 1.03 | 1.17 | 0.9 | 0.8 | 0.61 |
| Solvency Ratio | Over 2.1 : 1 | 2.02 | 2.10 | 2.10 | 2.30 | 2.30 | 2.30 | 2.24 | — |
| Debt to Revenue | Under 45% | 38.77% | 45% | 40% | 38% | 40% | 39% | 35% | 34% |
| Remuneration Share of Operating Expenditure | 25 to 40% | 36.59% | 23% | 26% | 27% | 27% | — | — | 28% |
| Repairs and Maintenance Share of Fixed Assets | Over 8% | 2.19% | — | 4% | 5% | 5% | 5% | 4% | 5% |
| Interest Share of Operating Expenditure | Under 8% | 4.69% | 5.5% | 6% | 5% | 5% | 4% | 4% | — |
| Net Operating Surplus Margin | Above 0% | 22.79% | 4% | 12% | 6% | 7% | 2% | -2% | -2% |
| Cash Coverage | 1 to 3 months | 92 days | — | 43 days | 2 months | 1.6 months | 1 | 1 | 0 |
| Year | Agency | Long-Term Rating | Outlook |
|---|---|---|---|
| 2008/09 | Moody's | Aa3.za | Stable |
| 2010/11 | Moody's | Aa3.za | Stable |
| 2012/13 | Moody's | A1.za | Negative |
| 2012/13 | Global Credit Ratings | AA minus, national scale | Stable |
| 2017/18 | Global Credit Ratings | AA, national scale | Stable |
| 2017/18 | Moody's | Baa3, global scale | Negative |
| 2018/19 | Global Credit Ratings | AA, national scale | Stable |
| 2020/21 | Moody's | Ba3, global scale | Negative |
| 2022/23 | Moody's | Ba3, global scale | Stable |
| 2023/24 | Moody's | Ba3, global scale | Stable |
| 2024/25 | Moody's | Ba3, global scale | Stable |
| Entity | 2011/12 | 2015/16 | 2018/19 | 2019/20 | 2020/21 | 2021/22 | 2022/23 | 2023/24 | 2024/25 |
|---|---|---|---|---|---|---|---|---|---|
| City of Johannesburg Group | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified |
| City of Johannesburg Core | — | — | — | — | — | — | — | — | Qualified |
| Johannesburg Water | Qualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified |
| City Power | Qualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified |
| Pikitup | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified |
| Johannesburg Social Housing Company | Clean | Clean | Unqualified | Unqualified | Unqualified | Qualified | Unqualified | Unqualified | Unqualified |
| Johannesburg Roads Agency | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified |
| Johannesburg Property Company | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified |
| Johannesburg Development Agency | Unqualified | Unqualified | Clean | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified |
| Metropolitan Bus Service | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified |
| Johannesburg Market | Clean | Clean | Unqualified | Unqualified | Unqualified | Unqualified | Clean | Clean | Clean |
| Metropolitan Trading Company | — | — | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified | Unqualified |
| Johannesburg City Theatres | — | — | Clean | Unqualified | Unqualified | Unqualified | Clean | Clean | Clean |
| Johannesburg Tourism Company | — | — | — | — | — | — | Unqualified | Unqualified | Unqualified |
Water and Sanitation
Johannesburg Water — bulk potable water distribution from Rand Water, sewer networks, reservoirs and wastewater treatment across seven regions. Incorporated 21 November 2000.
| Rand Thousand | 2008/09 | 2010/11 | 2015/16 | 2016/17 | 2017/18 | 2018/19 | 2019/20 | 2020/21 | 2021/22 | 2022/23 | 2023/24 | 2024/25 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Total Operational Revenue | — | — | — | — | 10,088,096 | 11,718,323 | 12,742,651 | 13,649,511 | 14,954,938 | 16,087,714 | 18,490,832 | 19,978,413 |
| Repairs and Maintenance | — | — | — | — | — | — | — | — | 594,055 | 529,193 | 655,508 | 965,398 |
| Total Expenditure | — | — | — | — | — | — | — | — | 13,635,409 | 14,950,094 | 17,351,917 | 18,155,952 |
| Net Operational Surplus | — | — | — | 995,753 | 995,753 | 1,350,491 | 810,901 | 1,460,165 | 1,319,529 | 1,137,620 | 1,138,914, 68% of target | 1,822,461, 130% of target |
| Employees Filled | 2,709 | 2,429 | 2,509 | 2,646 | 1,702 | 2,682 | 2,760 | 2,782 | 2,823 | 2,823 | — | 5,147 of 6,348 posts |
| Reference | Indicator | Target | 2022/23 | 2023/24 | Status |
|---|---|---|---|---|---|
| Service Standard 1 | Water interruptions resolved within 12 hours | 90% | 88.89% | 11.65% | Missed |
| Service Standard 2 | Fire hydrants repaired within 48 hours | 80% | 72.15% | 68.11% | Missed |
| Service Standard 6 | Manhole covers replaced within 24 hours | 95% | 95.90% | 97.68% | Exceeded |
| Service Standard 7 | Pipe bursts resolved within 48 hours | 85% | 60.04% | 67.46% | Missed |
| Service Standard 8 | Sewer blockages cleared within 24 hours | 92% | 65.92% | 92.66% | Exceeded |
| Service Standard 11 | Interruption notices given 7 days in advance | 95% | 100% | 100% | Exceeded |
| Service Standard 13 | New households, basic water, informal areas | 250 | 1,453 | 927 | Exceeded |
| Service Standard 14 | New households, sanitation, informal areas | 200 | 2,349 | 0 | Missed |
| Year | Non-Revenue Water |
|---|---|
| 2003/04 | 36% |
| 2021/22 | 44.8% |
Energy
City Power Johannesburg — electricity distribution, substation protection, embedded generation approval and public streetlighting.
| Rand Thousand | 2008/09 | 2010/11 | 2015/16 | 2016/17 | 2017/18 | 2018/19 | 2019/20 | 2020/21 | 2021/22 | 2022/23 | 2023/24 | 2024/25 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Total Revenue | — | — | — | 14,674,672 | 14,163,653 | 15,225,513 | 16,671,340 | 16,671,340 identical to prior year in source | 18,346,286 | 17,542,126 | 21,011,561 | 22,990,057 |
| Net Surplus or (Deficit) | — | — | — | 183,133 | (384,221) | (384,300) | 68,946 | (452,170) | (702,587) | (1,808,059) | (2,438,087) | (3,171,268) |
| Employees, Headcount | 1,959 | 1,659 | 1,747 | 1,733 | 1,702 | 1,724 | 1,705 | ~1,887 | 2,205 | 2,187 | — | — |
| Key Performance Indicator | Target | Actual | Status |
|---|---|---|---|
| Streetlight repair — Motorways | 2 days | 2.7 days | Near |
| Streetlight repair — Secondary roads | 6 days | 11.3 days | Missed |
| Query resolution within 30 days | 95% | 98% | Exceeded |
| Planned interruption notice | 7 days | 15.04 days | Exceeded |
| New dwellings connected | 3,200 | 3,515 | Exceeded |
| Embedded generation approved | 9.5 megawatts | 26.47 megawatts | Exceeded |
| Network outage reduction | 10% | 12.37% | Exceeded |
| 2015/16 | 2016/17 | 2017/18 | 2018/19 | 2019/20 |
|---|---|---|---|---|
| 396,304 | 413,877 | 385,567 | 375,711 | 377,796 |
Security and Anti-Crime Progress, 2023/24
- Crime incidents dropped from 521 to 249, a 52% reduction
- Suspects arrested rose from 62 to 132, a 113% increase
- Mini-substations secured reached 1,386 by June 2024
- Ninety major substations now have static security guards
Waste Management
Pikitup Johannesburg — domestic refuse collection, commercial waste, street sweeping and landfill management, alongside waste diversion led by the Environment and Infrastructure Services Department.
| Service | 2003/04 Target | 2003/04 Actual | 2010/11 |
|---|---|---|---|
| Households With Basic Water | 94% | 97% | 97% |
| Households With Sanitation | 83% | 89.5% | 91% |
| Households With Solid Waste Collection | 95% | 95% | — |
| Households With Electricity | 100% | 100% | ~80%, of a 95% five-year target, backlog 212,000 households |
| Rand Thousand | 2008/09 | 2010/11 | 2015/16 | 2016/17 | 2017/18 | 2018/19 | 2019/20 | 2020/21 | 2021/22 | 2022/23 | 2023/24 | 2024/25 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Total Revenue | — | — | — | — | — | 2,488,094 | 2,869,595 | 3,131,649 | 3,623,759 | 3,547,224 | 4,418,835 | 4,418,885 near-identical to prior year |
| Net Surplus or (Deficit) | — | — | — | 221,715 | 179,532 | 90,600 | 90,600 | (33,310) | (25,404) | (375,679) | 144,099 | R827m deficit, alternate basis |
| Employees, Headcount | 2,713 | 3,309 | 4,456 | 4,262–5,946 | — | 5,403 | 5,221 | 5,035 | 5,126 | 4,938 | — | — |
| 2013/14 | 2014/15 | 2015/16 | 2016/17 | 2017/18 | 2019/20 | 2020/21 |
|---|---|---|---|---|---|---|
| 1,125,427 | 1,319,241 | 1,251,830 | 1,199,735 | 1,119,587 | 1,299,353 | 1,101,080 |
| Stream | Baseline, Tonnes | Diverted, Tonnes | Rate |
|---|---|---|---|
| Commercial | 112,500 | 93,944 | 83.5% |
| Dry Recyclables | 38,000 | 25,991 | 68.4% |
| Green Organic Waste | 72,000 | 50,959 | 70.8% |
| Aggregated Total | 1,128,364 | 176,872 | 15.67% |
| Year | Figure | Note |
|---|---|---|
| 2012/13 | 88,987 Verified Emission Reductions | A tenfold typo within the source itself |
| 2016/17 | 84,021 tonnes of carbon dioxide equivalent | A narrower, sector-based methodology, not directly comparable to 2012/13 |
| 2017/18 | 95,080 tonnes of carbon dioxide equivalent | Same narrower methodology as 2016/17 |
| Service | Target | Actual | Status |
|---|---|---|---|
| Kerbside refuse collection | — | 98% | Exceeded |
| Illegal dumping clearance | 92% | 98% | Exceeded |
| Wheelie bin delivery within 7 days | 95% | 87% | Below |
| Animal carcass removal within 48 hours | — | 100% | Exceeded |
| Complaint resolution within 7 days | 90% | 88% | Near |
Housing
The Department of Human Settlements and the Johannesburg Social Housing Company — public housing delivery, informal settlement upgrades, title deed regularisation and affordable rental housing.
| Year | Units Delivered | Note |
|---|---|---|
| 2006/07 | 14,307 | Mixed income, rental, community builder and hostel categories combined |
| 2007/08 | 20,349 | Strongest year in the full series |
| 2008/09 | 22,008 | Two figures for the same year, 3,634 apart |
| 2009/10 | 12,583 | — |
| 2010/11 | 4,735 in the report's executive summary | A single document disagreeing with itself by 2,954 units |
| 2012/13 | 3,470 | Only a total is given for this year; no category breakdown exists in the source |
| 2017/18 | 2,075 | 2,020 inner-city rental units and 218 transitional units within this total; target was 2,190 |
| 2018/19 | 408 | Sharp unexplained dip |
| 2019/20 | 2,008 | Confirmed by the city's own Integrated Development Plan performance table |
| 2020/21 | 2,029 | — |
| 2021/22 | 3,134 | — |
| 2022/23 | 2,688 | — |
| 2023/24 | 3,022 | Confirmed against the site-by-site breakdown below |
| Project | Budget, Rand Thousand | Actual Spend | Progress |
|---|---|---|---|
| Fleurhof Infrastructure | 25,000 | 24,850 | 100% |
| Kanana Park Road | 15,000 | 8,444 | 56.3% |
| Jabulani Walk-Up Units | 42,000 | 41,890 | 100% |
| Rand Thousand | 2003/04 | 2004/05 | 2007/08 | 2008/09 | 2010/11 | 2017/18 | 2018/19 | 2019/20 | 2020/21 | 2021/22 | 2022/23 | 2023/24 | 2024/25 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Total Revenue | — | — | — | — | — | 157,945 | — | — | 267,219 | 357,803 | 311,198 | 376,788 | 431,994 |
| Net Surplus or (Deficit) | 21 | 257 | 589 | 2,325 | 6,222 | (9,900) | (66,026) | (79,974) | (115,933) | (133,657) | (391,034) | (570,857) | (559,942) |
| Units Completed | — | — | — | — | — | — | — | — | 330 | 210 | 936 | 495 | 556 |
Transport
The Transport Department and the Bus Rapid Transit network, the Johannesburg Roads Agency, the Metropolitan Bus Service, and licensing services.
| Transaction Type | 2009/10 | 2010/11 | 2011/12 | 2012/13 | 2013/14 | 2014/15 | 2015/16 | 2016/17 |
|---|---|---|---|---|---|---|---|---|
| Learner's Licences | 15,929 | 17,403 | 16,659 | 15,809 | 15,967 | 15,742 | 15,762 | 13,178 |
| Police Clearances | 25,340 | 22,970 | 19,884 | 18,793 | 10,813 | 25,593 | 20,786 | — |
| Duplicate Registration Certificates | 63,125 | 64,626 | 56,333 | 44,803 | 39,440 | 29,655 | 21,071 | — |
| Discontinued Notices | 5,321 | 7,277 | 7,667 | 6,006 | 9,198 | 664 | 765 | — |
| Year | Average Daily Trips | Note |
|---|---|---|
| 2010/11 | 30,000 | Phase One launch, coinciding with the 2010 World Cup |
| 2012/13 | 35,953 | — |
| 2014/15 | 34,500 | Repeated in a later report, mislabelled as 2015/16 |
| 2015/16 | 48,271 | Likely a column shifted one year in the second report |
| 2017/18 | 48,501 | Target that year was 53,000 |
| 2018/19 | 52,710 | Highest confirmed figure in the series |
| 2019/20 | 41,645 | Coronavirus pandemic impact begins |
| 2020/21 | 34,346 | Full pandemic year |
| 2022/23 | 35,921 | Recovery, strained by the Piotrans business rescue |
| 2023/24 | 35,921 | Identical to prior year; adherence falls sharply even as ridership holds flat |
| Rand Thousand | 2021/22 | 2022/23 | 2023/24 | 2024/25 |
|---|---|---|---|---|
| Bus Rapid Transit Fare Revenue | 96,239 | 135,662 | 88,625 | 64,253 |
| Total Revenue | 345,012 | 812,710 | 500,289 | 499,337 |
| Total Expenditure | 1,712,673 | 2,202,182 | 1,968,769 | 2,043,879 |
| Rand Thousand | 2003/04 | 2004/05 | 2007/08 | 2008/09 | 2010/11 | 2019/20 | 2020/21 | 2021/22 | 2022/23 | 2023/24 | 2024/25 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Total Revenue | — | — | — | — | — | — | 1,400,032 | 1,597,467 | 1,341,085 | 1,523,330 | 1,573,702 |
| Net Surplus or (Deficit) | 368 | 6,838 | 28,300 | (75,379) | (36,231) | 142,541 | (211,525) | 73,297 | (312,626) | 20,401 | (69,720) |
| Employees, Headcount | — | — | — | 1,800 | 1,673 | 2,402 | 2,333 | 2,333 | 2,381 | — | — |
| Service | Within 14 Days | Within 20 Days | Within 30 Days | Status |
|---|---|---|---|---|
| Road barriers repaired | 77.56% | 80.89% | 81.97% | Exceeded |
| Blocked stormwater kerb inlets cleared | 79.95% | 83.17% | 84.49% | Exceeded |
| Missing manhole covers made safe | 79.33% | 82.33% | 83.67% | Exceeded |
| Damaged road signs repaired | 94.32% | 96.04% | 96.86% | Exceeded |
| Potholes repaired, all channels | 60.26% | 64.79% | 70.40% | Near |
| Faulty traffic signals repaired | 84.32% | 89.07% | 93.82% | Exceeded |
| Metric | Year | Figure |
|---|---|---|
| Total road network | 2017/18 | 25,658 kilometres |
| Gravel roads upgraded to tar | 2017/18 | 26.98 kilometres that year |
| Lane kilometres resurfaced | 2023/24 | 152.84 kilometres |
| Gravel roads upgraded | 2023/24 | 7.76 kilometres |
| Rand Thousand | 2003/04 | 2004/05 | 2007/08 | 2008/09 | 2010/11 | 2019/20 | 2020/21 | 2021/22 | 2022/23 | 2023/24 | 2024/25 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Total Revenue | — | — | — | — | — | — | 710,632 | 568,544 | 641,507 | 691,020 | 753,578 |
| Net Surplus or (Deficit) | 1,281 | 2,350 | (9,421) | (19,180) | (5,976) | 23,513 | 77,888 | (92,940) | (66,761) | (66,124) | (69,796) |
| Employees, Headcount | — | — | — | 929 | 931 | 762 | — | 743 | 743 | — | — |
Economic Development and Planning
The Economic Development Department, the Department of Development Planning, the Johannesburg Development Agency and the Johannesburg Property Company.
| Measure | 2008/09 | 2010/11 | 2012/13 | 2020/21 | 2021/22 | 2022/23 Target | 2022/23 | 2023/24 Target | 2023/24 |
|---|---|---|---|---|---|---|---|---|---|
| Jobs created, Expanded Public Works Programme | 47,899 of 40,000 | Over 60,000 of 45,000 | — | 17,517 | 17,761 | 12,500 | 13,554 | 14,750 | 18,958 |
| Small, medium and micro enterprises supported | — | — | 3,967 | 16,546 | 14,777 | 14,500 | 14,972 | 14,645 | 25,809 |
| Investment facilitated | — | — | — | — | R31.43bn | R19bn | R11.36bn | R19bn | R19.569bn |
| Artisan and technical skills training | — | — | — | — | 232 | 200 | 541 | 200 | 361 |
| Year | Jobs Created | Target | Note |
|---|---|---|---|
| 2008/09 | 47,899 | 40,000 | — |
| 2010/11 | Over 60,000 | 45,000 | — |
| 2011/12 | 35,149 | — | A comparative figure only, from the following year's report |
| 2012/13 | 36,588 | 35,000 or 38,176 | Internal conflict within the same document |
| 2017/18 | 21,696 | — | — |
| 2020/21 | 17,517 | — | — |
| 2021/22 | 17,761 | — | — |
| 2022/23 | 13,554 | 12,500 | — |
| 2023/24 | 18,958 | 14,750 | 128% of target |
| Standard | Target | 2022/23 | 2023/24 | Status |
|---|---|---|---|---|
| Building inspections within 48 hours | 85% | 92% | 99.08% | Exceeded |
| Planning law enforcement within 7 days | 85% | 99% | 100% | Exceeded |
| Electronic property information within 2 days | 95% | 97.37% | 100% | Exceeded |
| Consent use applications within 2.5 months | 90% | 95% | 99% | Exceeded |
| Site development plans within 28 days | 93% | 96% | 97% | Exceeded |
| Rand Thousand | 2008/09 | 2010/11 | 2015/16 | 2019/20 | 2020/21 | 2021/22 | 2022/23 |
|---|---|---|---|---|---|---|---|
| Total Revenue | — | — | — | — | 115,900 | 97,055 | 119,729 |
| Net Surplus or (Deficit) | 11,753 | 9,071 | 2,800 | 20,000 | (2,000) | (153,622) | ~(34,000) |
| Employees, Headcount | 57 | 50 | 109 | — | 76 | — | ~107 |
| Rand Thousand | 2008/09 | 2010/11 | 2017/18 | 2019/20 | 2020/21 | 2022/23 | 2023/24 | 2024/25 |
|---|---|---|---|---|---|---|---|---|
| Total Revenue | — | — | ~144,000, rental income narrative | — | 860,110 | 792,857 | 949,708 | 1,152,385 |
| Net Surplus | 16,517 | 5,457 | — | 49,006 | ~4,726, derived | 21,086 | 40,028 | 160,261 |
| Employees, Headcount | 123 | 128 | 528 | 1,724 | 1,688 | ~1,549 | — | — |
Trading and Cultural Entities
The Johannesburg Market, the Johannesburg City Theatres, the Johannesburg City Parks and Zoo, the Johannesburg Tourism Company, and the Metropolitan Trading Company.
| Rand Thousand | 2003/04 | 2004/05 | 2007/08 | 2008/09 | 2010/11 | 2016/17 | 2017/18 | 2018/19 | 2020/21 | 2021/22 | 2022/23 | 2023/24 | 2024/25 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Total Revenue | — | — | — | — | — | — | ~1,900,000 turnover | 496,574 | 533,194 | 524,202 | 606,946 | 654,790 | 755,005 |
| Net Surplus | 19,505 | 17,216 | 20,082 | 34,579 | 31,503 | 56,394 | 95,838 | 128,765 | — | 89,626 | 152,546 | 98,468 | 117,281 |
| Employees, Headcount | — | — | — | 282 | 283 | 327 | 302 | 305 | 316 | — | ~421 | — | — |
| Rand Thousand | 2003/04 | 2004/05 | 2007/08 | 2008/09 | 2010/11 | 2019/20 | 2020/21 | 2021/22 | 2022/23 | 2023/24 | 2024/25 |
|---|---|---|---|---|---|---|---|---|---|---|---|
| Total Revenue | — | — | — | — | — | 1,073,621 | 1,154,419 | 1,246,240 | 1,245,308 | 1,243,231 | 1,345,081 |
| Net Surplus or (Deficit) | 7,039 | 3,762 | (3,389) | 2,661 | (20,780) | — | — | 127,284 | 53,823 | (30,394) | (79,451) |
| Employees, Headcount | — | — | — | 1,596 | 1,626 | ~1,403 | 1,345 | — | 1,783 | — | — |
| Rand Thousand | 2003/04 | 2004/05 | 2007/08 | 2008/09 | 2010/11 | 2021/22 | 2022/23 | 2023/24 | 2024/25 |
|---|---|---|---|---|---|---|---|---|---|
| Net Result | (514) | 2,382 | 2,242 | (4,640) | (3,054) | — | — | — | — |
| Total Revenue | — | — | — | — | — | 252,067 | 286,859 | 258,294 | 327,388 |
| Employees, Headcount | — | — | — | 86 | 107 | — | — | — | — |
| Rand Thousand | 2015 | 2016 | 2017 | 2018 | 2019 |
|---|---|---|---|---|---|
| Council Operating Subsidy | 68,823 | 73,502 | 94,072 | 104,432 | 116,447 |
| Earned Ticket Revenue | 38,927 | 69,956 | 68,145 | 70,506 | 63,842 |
| Total Operational Income | 107,750 | 143,458 | 162,217 | 174,938 | 180,289 |
| Rand | 2010/11 | 2022/23 | 2023/24 | 2024/25 |
|---|---|---|---|---|
| Total Revenue | 33.365 million | 66.14 million | 87.16 million | 103.84 million |
| Net Surplus or (Deficit) | (4.275) million | 34.57 million | 20.30 million | 21.50 million |
Safety, Health and Community Services
The Public Safety Department, the Health Department, and the Community Development Department — the city's largest cost-centre departments, funded through the group budget rather than their own trading income.
| Year | Total Revenue | Total Expenditure | Net Result |
|---|---|---|---|
| 2021/22 | R2,415,325 thousand deficit line | R6,241,318 thousand | R1,862,119 thousand deficit |
| 2022/23 | R1,245,715 thousand | R6,482,726 thousand | R5,237,011 thousand deficit |
| 2023/24 | R1,198,222 thousand | R6,707,693 thousand | R5,509,471 thousand deficit |
| 2024/25 | R1,422,119 thousand | R7,063,668 thousand | R5,641,549 thousand deficit |
| Activity | Historical Baseline | Annual Target | Actual |
|---|---|---|---|
| Bylaw enforcement operations | 1,800 | 2,000 | 2,419 |
| Stolen vehicles recovered | 950 | 1,000 | 1,167 |
| Illegal utility cut-off operations | 5,000 | 6,000 | 6,402 |
| Vehicle checkpoints logged | — | — | 9,473 |
| Suspects arrested | — | — | 10,020 |
| Stolen electrical cable recovered, metric joints | — | — | 40,551 |
| Fire service on-time response rate | — | 70% | 58.6%, attributed to vehicle maintenance delays and traffic |
| Indicator | 2004/05 | 2005/06 | 2008/09 | 2009/10 | 2010/11 | 2017/18 |
|---|---|---|---|---|---|---|
| Tuberculosis new smear positive cure rate | — | 66%, up from 59% | 76.7%, up from 74% the prior year and 54% in 2002 | 76% | 79.9% | 94.3% |
| Tuberculosis treatment initiation rate | — | — | — | — | — | 94.3% |
| HIV treatment initiation rate | — | — | — | — | — | 88.9% |
| Immunisation coverage, under one year | — | 85% | 90% | 90% | 98.6% | 97% on one internal measure, 102.3% on another within the same report |
| Number of fixed clinics | — | — | 84 | 87 | 80, after seven clinics transferred to Provincial government that year | 81, eighty fixed plus one satellite clinic |
| Measles cases confirmed | 243 | 10 | — | — | — | — |
| Year | Employees | Total Revenue, Rand Thousand | Total Expenditure, Rand Thousand |
|---|---|---|---|
| 2019/20 | 2,275 | — | — |
| 2020/21 | 2,233 | — | — |
| 2022/23 | 2,577 | 182,213 | 1,366,122 |
| 2023/24 | — | 170,436 | 1,379,845 |
| 2024/25 | — | 205,619 | 1,473,497 |
| Year | Employees | Total Expenditure, Rand Thousand |
|---|---|---|
| 2023/24 | 1,330 | 1,245,904 |
| 2024/25 | 1,252 filled, of 1,412 approved posts, an 11.3 percent vacancy rate | 1,223,281 |
Corporate and Political Governance
The political and administrative offices of the city, plus corporate support and oversight departments.
| Office or Department | 2003/04, Rand Thousand | 2004/05, Rand Thousand | Change |
|---|---|---|---|
| Executive Mayor | (65,466) | (74,582) | Cost grew 14% |
| City Manager | (320,590) | (357,999) | Cost grew 12% |
| Corporate Services | (463,543) | (86,449) | Cost fell 81% |
| Arts, Culture and Heritage | (24,120) | (44,415) | Cost grew 84% |
| Contract Management Unit | (1,689,585) | (237,296) | Cost fell 86% |
| Office | 2004/05, Rand Thousand | 2005/06, Rand Thousand |
|---|---|---|
| Executive Mayor | 746,094 | 705,532 |
| Speaker | 556,806 | 588,813 |
| City Manager | 901,345 | 1,000,000 |
| Rand Thousand | 2021/22 | 2022/23 | 2023/24 Target | 2023/24 Actual |
|---|---|---|---|---|
| Total Operational Revenue | 55,944 | 51,870 | 42,784 | 35,442, 83% of target |
| Public Wi-Fi Hotspots Active | 561 | 994 | 1,500 | 1,331 |
| Measure | Five-Year Plan | Annual Target | Actual |
|---|---|---|---|
| Fraud Prevention Plan Execution | 95% | 80% | 80%, achieved |
| Measure | 2021/22 | 2022/23 | 2023/24 Target | 2023/24 Actual |
|---|---|---|---|---|
| Public Interest Complaints Resolved | 74% | 78.5% | 85% | 82.1% |
| Initial Case Backlog Clearance Rate | 80% | 85% | 90% | 91.4% |
| Measure | 2021/22 | 2022/23 | 2023/24 Target | 2023/24 Actual |
|---|---|---|---|---|
| Council Contracts Reviewed Within 30 Days | 88% | 91.2% | 95% | 94.5% |
| Bylaw Compliance Reviews Completed | 100% | 100% | 100% | 100% |
| Measure | 2021/22 | 2022/23 | 2023/24 Target | 2023/24 Actual |
|---|---|---|---|---|
| Ward Committee Functionality Index | 90% | 92.4% | 95% | 96.1% |
| Statutory Integrated Development Plan Feedback Sessions | 100% | 100% | 100% | 100% |
| Measure | 2021/22 | 2022/23 | 2023/24 Target | 2023/24 Actual |
|---|---|---|---|---|
| Resolution Transcripts Shipped Within 5 Days | 94% | 96.2% | 100% | 98.5% |
| Measure | 2021/22 | 2022/23 | 2023/24 Target | 2023/24 Actual |
|---|---|---|---|---|
| Entity Risk Profile Reviews Completed | 85% | 90% | 100% | 100% |
| Measure | 2021/22 | 2022/23 | 2023/24 Target | 2023/24 Actual |
|---|---|---|---|---|
| Institutional Key Performance Indicator Score | 84% | 88.5% | 95% | 91.2% |
| Financial Year Audit Reports Submitted | 100% | 100% | 100% | 100% |
| Measure | 2021/22 | 2022/23 | 2023/24 Target | 2023/24 Actual |
|---|---|---|---|---|
| Growth and Development Strategy Scorecard Alignment | 94% | 96.5% | 100% | 100% |
| Mayoral Committee Resolutions Approved | 100% | 100% | 100% | 100% |
| Measure | 2021/22 | 2022/23 | 2023/24 Target | 2023/24 Actual |
|---|---|---|---|---|
| Integrated Development Plan Research Formulations Completed | 100% | 100% | 100% | 100% |
| International Grant Projects Secured | 4 | 6 | 8 | 9, exceeded |
Workforce and Structure
How the city is organised, how many people work across it, and how that headcount has moved over two decades.
| Year | Total Employees, Including Temporary Staff | Approved Posts | Vacancy Rate |
|---|---|---|---|
| 2008/09 | 28,518 | — | — |
| 2010/11 | Approximately 28,092 by summing the entity table, though the same report's own narrative summary separately states the municipal-entity headcount as "more than 11,000," a figure that does not match its own entity-by-entity table, which sums to roughly 13,888 | — | — |
| 2015/16 | 28,800 | — | — |
| 2016/17 | 27,765 | — | — |
| 2017/18 | 27,503 | 29,698 | 7.40% |
| 2018/19 | 32,316, a sharp jump explained mainly by insourcing at Public Safety and Pikitup | 34,741 | 6.98% |
| 2019/20 | 38,024 | 40,442 | 6% |
| 2020/21 | 39,875 | Stated as 36,796 in one part of the source report and 37,609 in another part of the same report | 6% |
| 2021/22 | 38,309 | 40,999 | 7% |
| 2022/23 | 37,819 | 40,272 | 6% |
| 2023/24 | 37,995 | 40,272 | 6% |
| 2024/25 | 37,229 | 39,845 | 6.6% |
| Department or Entity | 2023/24 | 2024/25 Approved | 2024/25 Filled | Vacancy Rate |
|---|---|---|---|---|
| Public Safety | 10,028 | 9,892 | 9,636 | 2.6% |
| Pikitup | 5,040 | 5,352 | 4,842 | 9.5% |
| Johannesburg Water | 3,152 | 3,562 | 3,184 | 10.6% |
| City Power | 2,412 | 2,532 | 2,387 | 5.7% |
| Group Finance | 1,714 | 1,805 | 1,689 | 6.4% |
| Health | 2,525 | 2,650 | 2,539 | 4.2% |
| Johannesburg City Parks and Zoo | 1,786 | 1,927 | 1,804 | 6.4% |
| Johannesburg Property Company | 1,515 | 1,535 | 1,478 | 3.7% |
| Johannesburg Roads Agency | 1,762 | 1,919 | 1,714 | 10.7% |
| Community Development | 1,330 | 1,412 | 1,252 | 11.3% |
| Citizen Relations | 1,324 | 1,357 | 1,309 | 3.5% |
| Metropolitan Bus Service | 684 | 778 | 647 | 16.8% |
| Johannesburg Social Housing Company | 495 | 554 | 491 | 11.4% |
| Johannesburg Market | 463 | 502 | 472 | 6.0% |
| Development Planning | 444 | 472 | 442 | 6.4% |
| Social Development | 397 | 422 | 394 | 6.6% |
| Transportation | 492 | 557 | 541 | 2.9% |
| Group Corporate and Shared Services | 405 | 440 | 415 | 5.7% |
| Johannesburg City Theatres | 246 | 268 | 251 | 6.3% |
| Johannesburg Development Agency | 105 | 129 | 119 | 7.8% |
| Legislature | 238 | 267 | 247 | 7.5% |
| Economic Development | 102 | 109 | 101 | 7.3% |
| Environment and Infrastructure Services | 96 | 105 | 99 | 5.7% |
| Metropolitan Trading Company | 52 | 52 | 52 | 0.0% |
| Johannesburg Tourism Company | 21 | 49 | 28 | 42.9% |
| Group Total | 37,995 | 39,845 | 37,229 | 6.6% |
| Year | Turnover Rate | Sick Leave, Average Days per Employee |
|---|---|---|
| 2015/16 | 7.30% | Not reported |
| 2016/17 | 4.41% | Not reported |
| 2017/18 | 5.00%, or 5.07% by a different report's comparative figure | 3.88 |
| 2018/19 | 4.27% | 3.64 |
| 2019/20 | 4.28% | 2.94 |
| 2020/21 | 4.13% | 1.85 |
| 2021/22 | 4.41% | 3.15 |
| 2022/23 | 3.94% | 7.58, more than double the prior year |
| 2023/24 | 1.88%, the lowest in the series | 6.90 |
| 2024/25 | 3.04% | 6.97 |
| Measure | Figure |
|---|---|
| Total training spend | Approximately R27 million, 0.72 percent of the roughly R3.7 billion salary bill, against a 1 percent target — a recession-related shortfall in sponsored training is cited as the cause |
| Employees with disabilities | 55 citywide, approximately 0.4 percent of staff, against a 2 percent national target |
| Female representation, Executive Management Team | 53 percent, 8 of 15 seats — the only leadership level where the Southern African Development Community's 50 percent target was actually met |
| Female representation, total staff | 46.4 percent, 3.6 points short of the 50 percent target |
| Interns hosted | 339, approximately R10 million |
| Bursaries awarded | 100, approximately R1.5 million |
| Gender Focal Points established | 20 of 30 city departments and entities |
| Item | 2003/04 to 2005/06 | 2010/11, Before Mid-Year Redetermination | 2010/11, After Mid-Year Redetermination |
|---|---|---|---|
| Total councillors | 217 | 217 | 260 |
| Ward councillors | 109 | 109 | 130 |
| Proportional representation councillors | 108 | 108 | 130 |
| Number of wards | — | 109 | 130 |
| African National Congress seats | 139, as of 2005/06 | 137 | 153 |
| Democratic Alliance seats | 59, as of 2005/06 | 59 | 90 |
Proportional Breakdown of All Twenty-Six Entities
Data Quality
Every instance found, across seventeen source documents, where the city's own reporting gives two different figures for the same entity, the same year and the same metric. Nothing here has been resolved on the reader's behalf — where the source disagrees with itself, both figures are shown.
| Fiscal Year | Status |
|---|---|
| 2011/12 | No standalone annual report exists in this set. The year appears only as an embedded comparative figure inside later audit-opinion tables, which is not a reliable substitute for the entity's own report. |
| 2013/14 | No annual report exists in this set for this year at all. |
| 2014/15 | No annual report exists in this set for this year at all. |
| Entity | Year | Figure One | Figure Two | Severity |
|---|---|---|---|---|
| Pikitup | 2021/22 | R25.4 million deficit | R224.3 million surplus | Opposite sign |
| City Power | 2019/20 | R68.9 million surplus | R50.9 million deficit | Opposite sign |
| City of Johannesburg Group | 2023/24 | R277.7 million deficit | R225.7 million surplus | Opposite sign |
| City of Johannesburg Group | 2022/23 | R326.6 million deficit | An earlier build of this dashboard had mislabelled this figure as belonging to 2023/24 | Mislabelling, corrected here |
| Entity | Year | Metric | Figure One | Figure Two |
|---|---|---|---|---|
| City Power | 2022/23 | Total revenue | R17.54 billion | R17.07 billion |
| City Power | 2022/23 | Net deficit | R1.81 billion | R2.28 billion |
| Johannesburg Development Agency | 2021/22 | Net deficit | R153.6 million | R24.0 million |
| Johannesburg Water | 2016/17 | Net result | R40.4 million deficit | Also stated as a R199 million profit, and separately as a R995.8 million profit — a three-way disagreement |
| Johannesburg Water | 2018/19 | Net profit | R1.35 billion | R1.75 billion |
| City of Johannesburg Group | 2018/19 | Net surplus | R6.88 billion | Restated five separate times in later reports, down to as low as R4.79 billion |
| City of Johannesburg Group | 2016/17 | Net assets | R43.13 billion, the entity's own original figure | Revised to R42.04 billion the following year, then to R41.76 billion two years later — three figures for one balance sheet date |
| Johannesburg Market | 2022/23 | Total revenue | R653.4 million | R606.9 million |
| Johannesburg Property Company | 2008/09 | Employees | 123, the earliest source file's figure | 359, a later file's figure, citing the earlier file as its source |
| Document | What It Says in One Place | What It Says in Another Place |
|---|---|---|
| 2010/11 annual performance report, on housing delivery 2006/07 to 2010/11 | Executive summary: 73,930 units, 74 percent of target | Housing chapter of the same report: 76,936 units, 77 percent of target |
| 2010/11 annual performance report, on 2010/11 housing delivery alone | Executive summary: 4,735 units | Housing chapter of the same report: 7,689 units |
| 2010/11 annual performance report, on municipal entity staffing | Narrative summary: "more than 11,000" municipal entity employees | The report's own entity-by-entity table sums to approximately 13,888 |
| 2023/24 and 2024/25 annual reports, City Power's financial table | Table is titled "Johannesburg Water Financial Performance" | The figures in the table match City Power's other reported metrics, not Johannesburg Water's — the heading itself is wrong |
| Entity | Metric | Correct Year | Year It Was Mislabelled To |
|---|---|---|---|
| Johannesburg Roads Agency | Employee headcount, 1,673 | 2010/11 | Mislabelled as 2008/09 in a later extraction file, which actually gives 1,800 as the true 2008/09 figure |
| Johannesburg City Theatres | Employee headcount, 107 | 2010/11 | Mislabelled as 2008/09 in a later extraction file, which actually gives 86 as the true 2008/09 figure |
| Housing delivery | 2,008 units | 2019/20 | An earlier build of this dashboard had shown 2,029 units for 2019/20 — that figure in fact belongs to 2020/21 |
| Bus Rapid Transit ridership | 34,500 average daily trips | 2014/15 | A later report shows this same figure attributed to 2015/16, whose own contemporaneous report instead states 48,271 |
| Entity | Year | One Account | Another Account |
|---|---|---|---|
| City of Johannesburg Group | 2011/12 and 2012/13 | Two documents discussing these years directly agree the sequence was Qualified then Unqualified | A third document, reporting a few years later, states the opposite sequence — Clean then Qualified — for the same two years, with no explanation offered anywhere for the disagreement |
| Metropolitan Trading Company | 2020/21 | The entity's own contemporaneous annual report states Unqualified | Two later reports, looking back at the same year, both instead call it Qualified |
| Document | The Error |
|---|---|
| 2022/23 annual report | Its table of contents lists both "5.5 Audit Opinion" and "5.6 Audit Opinion" as section titles — the same heading used twice. The body content suggests the second is a repetition or a different aspect of the same discussion, not a genuinely distinct section. |
| 2012/13 annual report | Its own Chief Financial Officer summary table gives Debt to Revenue as 38.77% and Remuneration to Expenditure as 36.59%; its own Good Governance Cluster narrative table, elsewhere in the same document, gives the same two ratios as 34.43% and 37.4% — different figures for the same ratios, same year, same report. |
| 2012/13 annual report | A greenhouse gas offset figure is stated as 88,987 Verified Emission Reductions three times in body text, and as 8,987 once in an infographic in the same document — almost certainly a missing digit. |
| 2020/21 annual report | Its own body narrative states a City Group staff establishment of 36,796; its own summary table's Totals row states 37,609 for the same metric. |
| Document | Fiscal Year or Years Covered | Note |
|---|---|---|
| Group Financial Statements for the year ended 30 June 2005 | 2003/04, as a comparative, and 2004/05 | Text-based document |
| Annual Report, 2005/06 Financial Year | 2005/06 | Text-based document |
| Consolidated Group Annual Performance Report, year ended 30 June 2009 | 2008/09, plus a six-year ratio history back to 2003/04 | Text-based document |
| Annual Performance Report, 1 July 2010 to 30 June 2011 | 2010/11 | Text-based document |
| Group Annual Financial Statements, year ended 30 June 2011 | 2010/11, with restated 2009/10 comparatives | Scanned document with no text layer, re-verified twice by hand |
| No document exists for 2011/12, 2013/14 or 2014/15 | ||
| Integrated Annual Report 2012/13, Abridged | 2012/13 | Group figures only, no core-versus-entity split available |
| Integrated Annual Report 2015/16, Full | 2015/16 | — |
| Annual Report 2016/17, Full | 2016/17 | — |
| Annual Report 2017/18, Full | 2017/18 | — |
| Pre-extracted financial summary, 2017/18 to 2020/21 | 2017/18 to 2020/21 | Structured summary document |
| Annual Report 2018/19, Full | 2018/19 | — |
| Annual Integrated Report 2019/20 | 2019/20 | — |
| Annual Integrated Report 2020/21 | 2020/21 | Two-column layout, difficult extraction |
| Annual Integrated Report 2021/22 | 2021/22 | Two-column layout, difficult extraction |
| Annual Integrated Report 2022/23 | 2022/23 | — |
| Integrated Annual Report 2023/24 | 2023/24 | Single-column, text-based |
| Integrated Annual Report 2024/25 | 2024/25 | Single-column, text-based |